Shipping policy
We are proud to ship across Australia. Please read below for details on how our shipping works.
Order Processing Time
Orders are typically processed and dispatched within 1-2 business days of purchase. During sale periods, promotions, or public holidays, processing may occasionally take a little longer.
Estimated Delivery Time
Once dispatched, orders are generally delivered within 1-3 business days, depending on your location within Australia. These are estimated timeframes only and are not guaranteed, as delivery can be affected by factors outside our control such as courier delays, weather, or public holidays.
Shipping Confirmation and Tracking
Once your order has shipped, you will receive a confirmation email with tracking information so you can follow your delivery.
Order Changes
Once an order has been processed for shipping, we are unable to make changes, including to the delivery address. Please ensure all details are correct at checkout.
Multiple Items
If your order contains multiple items, they may be shipped separately from different fulfilment locations and could arrive on different dates.
Shipping Delays
While we work with reliable fulfilment and courier partners, occasional delays can occur due to high order volumes, customs processing, weather, or other circumstances beyond our control. We appreciate your patience, and will do our best to keep you informed of any significant delay.
Contact Us
If you have any questions about your shipment, please contact us at:
Royaluxone LLC
Email: info@royaluxonellc.com
Phone: +1 737-409-1051